Virgin Media Community

[handley815]

Is it possible to reset tvgo registered devices? Every time I try to watch on my laptop it registers as a new device so I now have the same laptop registered 4 times and it tells me device limit reached. It’s very frustrating, I now have to wait 2 weeks till I can make changes and then I’ll only be able to use it twice before the same thing happens again.

[Zoie_P]

Hi Handley815,

Thanks for your post, I am sorry you are having an issue with this.

You can manage your devices in the TV GO app in Settings (cog icon) > device management.

Let us know how you get on,

Zoie