Won't recognise my virginmedia.com email address when trying to sign on my mobile any clues.
4 weeks ago
Hi there @Haggis1971
Thanks for your post. Apologies for the delay in response and to hear you've been having issues with your TV Go App.
Are you still having these issues? If so, have you been able to delete the App and re-install? Also if you could try signing in on another device please?
Hollie - Forum Team
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