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Rj4
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Tv go app

I have never been able to use the TV GO APP.  I get the message not available. I’ve tried deleting app and re-installing the app. I can log into my virgin media. I feel so frustrated because I upgraded my tv package recently and can watch the tv on one device. I called support, waited for 90 minutes, only to be cut off.... the same happened to the chat. Any tips apart from cancelling?

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