I have recently updated my tv app on iOS and now it won’t work, iPad & iPhone,after inputting user & password , it says v6 box’s are turned off, which they are not ( I have 3 ) ? Everything worked until the app was updated, I have turned all box’s off then on again, I have cleared the cash, deleted the app & re enstalled, but still no luck, can anyone offer me some advice please as I’m due to go on holiday and need to be able to control my box’s while away , thank you
Sorry to hear of the TV Go app issue. Can I confirm, what settings are the TV boxes in please? To find this out, please do the following on the TV Box, home, help and settings, settings, devices, power saving settings.