Reported sign in issues a week ago but still not resolved - won’t accept my sign in even though operator changed my password - can sign in to my v media though - was also saying I need to upgrade??? I have tv XL / sky sports / landline and broadband £103 a month - so not really ! Help please
Still not resolved ! Reinstalled app To try and sort - now when I sign in it says “oops service not available try later” when I click on any station ! Maybe later means when the new football season ends! What a joke - May cancel all tv services in due course - pointless as watch a lot of sport away from home - what is going on ?
Thanks for popping back. I have checked the IT ticket that was raised (P010135893) and this is showing as fixed as of this morning. They have advised that they have reset the details and ensured everything is now ready to use on the App as well as your online account.
In order to sync them your end, please log into your MyVirginMedia account and reset your password. Then please remove and delete the app from the device - reinstall and try logging in with your new password