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Radiation
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Tv go app devices

device manager says max limit devices reached but trying to watch on one that is listed. Won't let me replace device from list just locks me out for 30 days. Can you reset list

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Jodi_S
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Re: Tv go app devices

Hi Radiation,

 

Thanks for posting on our community forums. Sorry to hear that you're having issues trying to watch TV Go on one of your registered devices.

 

What happens when you try to remove the device you have listed not replace it? Is it coming back with the same message that you will be locked out for 30 days?

 

Please let us know as if this does not work we will send you a PM and get this reset for you.

 

Kind regards Jodi

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Radiation
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Re: Tv go app devices

Hi Jodi,

It says reaches max number of devices and can register new one on 1-10-20. It would not replace existing device when I tried on 1-9-20 

Thanks 

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Radiation
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Re: Tv go app devices

hi

Been waiting for  reply for a week??

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Melissa_F
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Re: Tv go app devices

Hi Radiation, 

 

Sorry for the delay getting back to you.

 

I'll pop you a private message in case you still need help with this and I can get it reset.

 

I'll speak to you there,

 

Thanks

 

Melissa

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