Since joining virgin my tv hasn’t stopped flickering whilst watching tv. Its fine when playing on the xbox, it was fine when the same cables were used for watching sky.
we have tried changing the hdmis, restarting the box. Looked at the settings and all is ok.
its so frustrating trying to watch tv and this keep happening. Please help
Thanks for your post and welcome to our community 🙂
Sorry to hear you're having some trouble with the TV,
I've run a health check and can see a couple of the boxes levels aren't quite what they should be. Can you please reboot the boxes again, let me know when you've done this, then I can re-check. ^Alex
Both boxes have been rebooted now.
Hi Sazjc, thanks for coming back to us.
I've ran a further check and no issues are showing. Is all sorted? If not, please let me know and I can assist further.
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