Menu
Reply
  • 5
  • 0
  • 1
Tuning in
274 Views
Message 1 of 4
Flag for a moderator

Tv flickering

Since joining virgin my tv hasn’t stopped flickering whilst watching tv.   Its fine when playing on the xbox, it was fine when the same cables were used for watching sky. 

we have tried changing the hdmis, restarting the box. Looked at the settings and all is ok.

its so frustrating trying to watch tv and this keep happening.  Please help

0 Kudos
Reply
  • 3.65K
  • 216
  • 283
Forum Team
Forum Team
220 Views
Message 2 of 4
Flag for a moderator

Re: Tv flickering

Hi Sazjc123,

 

Thanks for your post and welcome to our community 🙂

 

Sorry to hear you're having some trouble with the TV, 

 

I've run a health check and can see a couple of the boxes levels aren't quite what they should be. Can you please reboot the boxes again, let me know when you've done this, then I can re-check. ^Alex

0 Kudos
Reply
  • 5
  • 0
  • 1
Tuning in
194 Views
Message 3 of 4
Flag for a moderator

Re: Tv flickering

Both boxes have been rebooted now.

0 Kudos
Reply
  • 6.93K
  • 360
  • 613
Forum Team
Forum Team
159 Views
Message 4 of 4
Flag for a moderator

Re: Tv flickering

Hi Sazjc, thanks for coming back to us. 

 

I've ran a further check and no issues are showing. Is all sorted? If not, please let me know and I can assist further.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"