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Tv control for surface go

Redders21
Joining in

I can’t get this from google play. It’s on the shop but when you go to install doesn’t have option to download to my device?  Any help?? 

1 ACCEPTED SOLUTION

Accepted Solutions

Zak_M
Forum Team (Retired)
Forum Team (Retired)

Thank you for coming back to us @Redders21.

 

I will provide your feedback onto our team that deal with the TV control app. 

 

Kind regards,

Zak_M

See where this Helpful Answer was posted

8 REPLIES 8

Zoie_P
Forum Team (Retired)
Forum Team (Retired)

Hi Redders21, 

Welcome to forums and thank you for your post 🙂

I have been able to download from the play store on my Samsung S9 and from my laptop also. Is this the only device you are having issues downloading it on?

Can you download any other apps?

Zoie

Thanks Zoie_P - it states when i try to download that I have no devices available to install it on......

I've got the virgin go app on comp just want the tv Control one as well 

 

Zoie_P
Forum Team (Retired)
Forum Team (Retired)

I am sorry to hear this.

It sounds like it's your device,  have you got any other devices to try just to confirm this 

Zoie

I think this on all pc's can't seem to link the Device 

Is TV Control available in any other way for windows 10 pc etc 

Paulina_Z
Forum Team (Retired)
Forum Team (Retired)

Apologies @Redders21,

 

TV Control is only available via app download.

 

Do you have another device to try the download for?

 

Thanks,

Paulina_Z
Forum Team

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Hi 

Yeah it works on all ipads but just not surface pro, albeit the TV go app works which is strange to me!!!

 

Ed

Zak_M
Forum Team (Retired)
Forum Team (Retired)

Thank you for coming back to us @Redders21.

 

I will provide your feedback onto our team that deal with the TV control app. 

 

Kind regards,

Zak_M

Great thanks - the way I got TV go was a link in the Virgin Media website. Same issue with this on google play but this was my way round, so if that was possible for tv control that's be awesome 🙂

 

Thanks

 

Ed