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GHA1
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Tv Go error

on ‎03-01-2022 09:40

I can’t access my tv go, its telling me there is an error and try again later. Nothing has changed with my account so the problem must be with virgin. Can someone advise how long this is going to be down. 

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Kath_F
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Re: Tv Go error

on ‎04-01-2022 09:47

Hi GHA1, 

Thanks for your post and apologies to hear you were having an issue with accessing TV Go yesterday. 

There was an open fault raised for this and things were resolved rather quickly by 13:10. 

If you are still having an issue, please pop back and let us know so we can help you further. 

Many thanks, 

Kath_F
Forum Team


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