Really annoying that although I use the same device and browser it always says I am using a new device, now wanting to watch the football tonight I cannot
Hi there @dodger0703
Thank you so much for your post and welcome to the community forums, it's great to have you here.
I am so sorry that you have faced this issue with your TV Go service, and thank you again for reaching out.
Can I ask if you are using an incognito browser at all or if you have cleared cache and data on this device? These steps can cause the device to be forgotten and reregistered.
Would you like us to reset devices on our side?