Menu
Reply
  • 23
  • 1
  • 2
Blakeich
On our wavelength
619 Views
Message 1 of 14
Flag for a moderator

Tv Control - TV Link "New and Repeat" wont change

I use Virgin TV Control and I've notice when recording stuff on my V6 box it wont allow me to change the series link to record only "new programs" instead of "new and repeat" as its greyed out and wont let me change it. Is there a reason for this? Can somebody help. I have uploaded a picture. Screenshot_20190409-144511_TV Control.jpg

 

0 Kudos
Reply
  • 15.95K
  • 1.66K
  • 3.62K
Very Insightful Person
Very Insightful Person
614 Views
Message 2 of 14
Flag for a moderator

Re: Tv Control - TV Link "New and Repeat" wont change

It would be useful to know what program, season and channel.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

Click to learn more about VIP

Use Kudos to say thanks

Mark as Helpful Answer if I've helped

0 Kudos
Reply
  • 23
  • 1
  • 2
Blakeich
On our wavelength
610 Views
Message 3 of 14
Flag for a moderator

Re: Tv Control - TV Link "New and Repeat" wont change

 Its channel 5 celebs on the ranch. Channel 5


@Ernie_C wrote:

It would be useful to know what program, season and channel.


 

0 Kudos
Reply
  • 15.95K
  • 1.66K
  • 3.62K
Very Insightful Person
Very Insightful Person
602 Views
Message 4 of 14
Flag for a moderator

Re: Tv Control - TV Link "New and Repeat" wont change

I don’t know the answer but would say two things:

1. New & Repeats should schedule the same recordings as New Only, given the episodes are all in April;

2. Your series link should not be scheduling any episodes, given it is set to HD Always and 5Star is not an HD channel.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

Click to learn more about VIP

Use Kudos to say thanks

Mark as Helpful Answer if I've helped

  • 23
  • 1
  • 2
Blakeich
On our wavelength
597 Views
Message 5 of 14
Flag for a moderator

Re: Tv Control - TV Link "New and Repeat" wont change

I just wondered if it was a glitch or not or if there was a reason why it wont let me change it 

0 Kudos
Reply
  • 15.95K
  • 1.66K
  • 3.62K
Very Insightful Person
Very Insightful Person
594 Views
Message 6 of 14
Flag for a moderator

Re: Tv Control - TV Link "New and Repeat" wont change

I would cancel the current series link and re-create it.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

Click to learn more about VIP

Use Kudos to say thanks

Mark as Helpful Answer if I've helped

0 Kudos
Reply
  • 23
  • 1
  • 2
Blakeich
On our wavelength
590 Views
Message 7 of 14
Flag for a moderator

Re: Tv Control - TV Link "New and Repeat" wont change

This is a brand knew one I'm creating. I've done that. This us new today 

0 Kudos
Reply
  • 11.84K
  • 1.55K
  • 5.26K
Very Insightful Person
Very Insightful Person
582 Views
Message 8 of 14
Flag for a moderator

Re: Tv Control - TV Link "New and Repeat" wont change

Try altering the setting for 'Start from' first.  This seems to 'un grey' the Record options sections

_________________________________________________________
Graham
I am a VM customer. There are no guarantees that my advice will work.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

Click to learn more about VIP

Use Kudos to say thanks

 

Mark as Helpful Answer if I've helped

0 Kudos
Reply
  • 1.31K
  • 154
  • 359
Tavis75
Knows their stuff
566 Views
Message 9 of 14
Flag for a moderator

Re: Tv Control - TV Link "New and Repeat" wont change

I definitely think something is not quite right with these settings, for instance changing "Start From" to "Series 0" seems to change the "Record" option from "New and Repeats" to "New Only" but it remains greyed out, changing "Start From" back again leaves "Record" at "New Only" and it remains greyed out, so you can then never change it back to "New and Repeats" (or change it to "Everything"). I've tried this on various shows (new series and repeat runs) in case it's basing it on some data about the program but it seems the same for all of them.

Been noticing this for a while, but generally found that just not touching the settings seems to set up the series links with my default settings which generally work OK.

  • 1.62K
  • 88
  • 164
Forum Team
Forum Team
554 Views
Message 10 of 14
Flag for a moderator

Re: Tv Control - TV Link "New and Repeat" wont change

Hay there Blakeich, 

 

Thanks for your post - just another question to add into the mix for us; are you having the same issues via the V6 box itself or is it just via the app that the issue is visible? 

 

Cheers

Katie - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply