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kevin30
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Turns off says no access to media server

Tv go goes off and says  can’t access virgin media server 

full internet not the problem 

when I go to device management 0 devices reg .

how do I add device 

 

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Megan_L
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Re: Turns off says no access to media server

Hi Kevin30,

Thanks for using the forums to get this issue with your services looked into, I am sorry if this has been causing some frustration. I would be more than happy to look into this for you.

Can you confirm which model TV box you have for me please?

Or are you saying you are trying to add a device on your TV GO App?

Thanks,

Megan_L

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