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traced28
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Too Many Devices

Hi

My partner is using the TvGo app on his mobile phone. When he tries to watch Sky Sports Main event it says maximum devices reached but he can watch Sky Sports Mix it goes in automatically!  Can you please delete all devices as I’ve seen others have done this.

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japitts
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Re: Too Many Devices

Sky Sports Mix isn't actually part of the Sky Sports package, so I wouldn't expect it to come under the same device limit.

SS-Mix-SD is part of the older Mix bundle, and currently the "Sport Lite" personal pick

SS-Mix-HD is part of Full-House/Maxit.

You can change your registered devices for Sky Sports at http://manage-virgintvgo.virginmedia.com/skydevices 

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traced28
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Re: Too Many Devices

Thank you very much for this, it enabled us to delete devices ourselves very easily.

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Lee_R
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Re: Too Many Devices

Thanks for sharing that the suggested resolution worked, traced28.

Remember if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand.

Regards


Lee_R

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Jax78
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Re: Too Many Devices

Hi I seem to be suffering with a common fault which isn't allowing me to watch tv on my laptop. It keeps saying I have too many devices, despite me only using 2. Thanks

 

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