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TVgo problem

I can get TVGo on my mobile no problem, however to get it on my desktop is impossible.

Device manager shows 2 devices registered one for the mobile and the other for chrome .

Every time I select a channel from my desk top I get the register device. I can get 4 of the same device registered but still no good. 

I have spoken twice to Virgin assistants but they both had no clue and left me none the wiser.

Can anyone help me.

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Re: TVgo problem

Hi dooby1, 

 

Thank you for your post and welcome to the forums. 

 

Sorry to hear you've had this problem. Can I ask if you can try this on IE or Firefox please? If your device limit is reached, let me know and I can help with that 🙂 

 

Cheers. 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
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