Menu
Reply
Tony258
  • 2
  • 0
  • 0
Joining in
346 Views
Message 1 of 4
Flag for a moderator

TVGo resgistered devices not working

I have been trying to watch TVgo on my computer and kept saying that device is not registered. My computer is now registered 4 times out of the 5 devices available with the same name "My Computer - Mozilla Firefox". Now when I try and watch TV it says max number of devices reached and can't change registered devices for 20 days. TVGo is available on my registered mobile device.

Any help in trying to resolve this issue would be gratefully appreciated.

Thanks Tony

0 Kudos
Reply
Paul_DN
  • 6.85K
  • 384
  • 718
Forum Team
Forum Team
267 Views
Message 2 of 4
Flag for a moderator

Re: TVGo resgistered devices not working

Hi Tony258,

 

Thanks for reaching out to us in our community and welcome, I am sorry to hear you are having problems with TV go on your computer using Firefox as now says devices exceeded and cannot change for 20 days.

 

I will be happy to help you with this by resetting your device's  for you, before I can do this I will need to clear security, so I can help further I will send you an invite into a private chat, please click on the purple envelope to accept.

 

 


Regards

 

Paul.
 

0 Kudos
Reply
ModTeam
  • 2.04K
  • 63
  • 523
Moderator
Moderator
263 Views
Message 3 of 4
Flag for a moderator

Re: TVGo resgistered devices not working

Hi, 

Thanks for your post; so that we can investigate this issue further please could you confirm the following information;

  • Device
  • Browser
  • Application version

Thanks

Mod Team

0 Kudos
Reply
Tony258
  • 2
  • 0
  • 0
Joining in
258 Views
Message 4 of 4
Flag for a moderator

Re: TVGo resgistered devices not working

Hi Mod Team

Information requested

Windows 10 laptop

Firefox Version 84.0.2 (64 bit)

Thanks

 

0 Kudos
Reply