Even though they may be in your package, not all broadcast channels are available via TVGO or TV Control, regardless of your VM Set top box type.
This is due to the various broadcasters and their independant contract agreements/carriage deals (It's the same on the Sky and BT platforms)
If you try and play content from for example BBC channels you will see onscreen text advising, 'BBC x channel is available on BBC iPlayer - EXIT TO WATCH'.
Pressing EXIT would open up the iPlayer if you have it installed and play the program.
Pick, even though also available on Freeview and Freesat is a Sky USP and they don't allow access via apps for catchup on those paltforms either.
Another example. I also have Sky Sports via VM, the TVGO app/webpage on a PC lists those channels and what's on, but if I want to access them then I have to sign in via either the Sky Sports app or the Sky Sports desktop player on my PC. This is Sky's decision/agreement with VM, although oddly enough Sky don't allow VM customers or others such as BT customers to access the Racing Channel in any shape or form apart from via their set top box.
The text below is from the https://www.virginmedia.com/tv/go-control page
towards the bottom of the page
section General > sub section TV
TV Go: Content available to view depends on TV package. Not all channels/content from relevant pack available. Live streaming and On Demand requires broadband/WiFi or 3G/4G/5G access. UK only. Access via PC, Mac or TV Go App (selected iOS devices and Android™ devices only). Maximum 5 compatible devices per account can watch TV, and only 2 devices can stream at any one time. Only one Sky service can be streamed at a time. Other content restrictions apply.
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