Menu
This website uses cookies. By clicking OK, you consent to the use of cookies. Click Here to learn more about how we use cookies.
OK

Virgin Media Community

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post a question

Reply
Rob46
  • 5
  • 0
  • 0
Joining in
169 Views
Message 1 of 2
Flag for a moderator

TVGo app too many devices

3 weeks ago

Hi

I've had the dreaded 'too many devices' problem where the same device has registered each time I've logged in.

Seems to be a regular issue to do with cookies / cache. 

Can someone reset me to zero please otherwise I have to wait until March

Thank you

0 Kudos
Reply
Robert_P
  • 1.82K
  • 84
  • 148
Forum Team
Forum Team
74 Views
Message 2 of 2
Flag for a moderator

Re: TVGo app too many devices

2 weeks ago

Hello Rob46

 

Thanks for taking the time to contact us in regards to the device allowance for the Virgin TV Go service. We appreciate you making us aware of this and welcome back to the community.

 

We've recently made some changes to the process around device allowance and management, we have today reset the device allowance and would appreciate it if you could monitor this going forward and let us know if the issue is still happening?

 

Thanks

 

Rob

0 Kudos
Reply

Digital life blog

News

Help videos

Help forum