TVGO sign in error

[kendo49]

I know this is a problem that has been raised before, but I get the error below when trying to access tvgo. I have phoned about this and have recieved many calls but nothing has worked. I'm accessing on the browser as well as the app on my android phone but nothing has worked. 

[Ryan_N]

Hi kendo49, 

Thank you for your post. 

Really sorry to see the issue you're faced with here - can I confirm that the details you're using to log in are the same ones you would use when logging into your online account? 

Cheers, 

Ryan. 

[kendo49]

Hi Ryan

Yes I I'm using the same details to login. You may find something on the system about this as I've had several phone calls about this. I'm accessing TV go in a browser so so both the browser and the app doesn't seem to be allowing me to sign in. I'm not getting a wrong password message so username and password appears to be correct

[kendo49]

Hi again. Brian I've just checked there and all seems to be working ok now

[Kath_F]

Hi kendo49, 

Thanks for coming back to us and updating the thread. 

I'm glad to hear all is resolved for you now. 

If you have any further issues please pop back and let us know. 

Take care and enjoy the rest of your weekend. 

Thanks,