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TVGO on Macbook

evertonmike
Joining in

Happily watching TVGO when it stopped said there were technical issues and refresh button still not allow access twelve hours later. help please Im on a MacBook Air.

1 ACCEPTED SOLUTION

Accepted Solutions

Martin_N
Forum Team
Forum Team

Hi evertonmike, 

Thank you for your post and welcome to the community. 

I'm very sorry to hear about the issue with your Tv Go services. 

To confirm, was this via a web browser? If so, have you tried closing the tab and clearing the cookies and cache and trying to re-open it again?

^Martin

See where this Helpful Answer was posted

5 REPLIES 5

Martin_N
Forum Team
Forum Team

Hi evertonmike, 

Thank you for your post and welcome to the community. 

I'm very sorry to hear about the issue with your Tv Go services. 

To confirm, was this via a web browser? If so, have you tried closing the tab and clearing the cookies and cache and trying to re-open it again?

^Martin

No but I will thank you and yes its on a browser.

Hey evertonmike, thank you for letting us know this.

How did you get on did this resolve the issues for you? I would try Google Chrome when on any IOS / Apple products as Safari sometimes doesn't play ball with certain programs. Thanks 

Matt - Forum Team


New around here?

Thanks it is working now.  Mike

Paulina_Z
Forum Team (Retired)
Forum Team (Retired)

Hi @evertonmike,

Thank you for coming back to us with an update on this issue! Glad to hear that your services are working again! 🙂

If there's anything else we can do to help, please let us know. We're here to help.

Thank you.

Paulina_Z
Forum Team

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