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martin1966
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TVGO Sorry this isn't available message

This message has consistently been popping up after about 30 seconds each time I load up BT Sports. I have tried both the online browser (Chrome and Edge) and the TVGO app and they both display the message.

Can anybody please help?

martin1966_0-1609524224158.png

 

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Katie_WT
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Re: TVGO Sorry this isn't available message

Hi there @martin1966

 

Welcome to our Community and thanks so much for your post; sorry that you had some issues with TVGo last week. Was the issue only happening on that one channel or was it also happening on others? 

 

How's things since your post - have you experienced the issue any further?

 

Cheers

Katie - Forum Team


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martin1966
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Re: TVGO Sorry this isn't available message

Hi,

No this is happening on all channels I have tried on TvGo. After around 30 seconds the screen goes off and the message 'Sorry this is not available at this time'. A few people on this forum are having the same issue.

 

Cheers

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