Virgin Media Community

[Papawales]

I watch TVGO on my laptop but I have noticed that CH4 has recently disappeared. Is it going to return? Plus I am having problems with Audio Description. It keeps turning on but when you attempt to turn it off the"bubble" contains only subtitle settings. Can anyone help me? 

[Chris_M1]

Hi

I have just checked this on my Tv go app and ch4 is still there.

It is under 4hd. Phage also checked audio description and that is also there and working.

Have you tried unistalling / logging out of it and trying again. 

I would also try downloading it on a smartphone and see if that is any diffrent.

Thanks

Chris 

[Papawales]

Double checked and no CH4 and Audio Description is locked on SYFY Channel