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TV to go access on windows 11 laptop

Joining in

Use MS Edge Browser, I don't clear cookies and constantly re-registers laptop with new name so access gets denied. Windows 11. Just happening recently and as not at home very frustrating. Help!


Forum Team
Forum Team

Hey Didos63,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with your TV GO services on your laptop, do you have anything set in MS Edge to automatically delete your cache and cookies?

Are you able to try via a different browser, to see if you have the same issues?

Kind Regards,


Unfortunately just the same using a different browser 🫤

Forum Team
Forum Team

Hi Didos63,

Thanks for posting and sorry to hear the TVGo devices are resetting each time. So I can take a closer look I've popped you over a private message (purple envelope, top right hand corner) to get a few more details from you.