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hogan53
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TV to Go slots full....can't run any programs!

Hi

Please can one of the tech team, contact me!

I'm going to be on my own at Christmas and would like to get this resolved.

Kind Regards

hoggie

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hogan53
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Re: TV to Go slots full....can't run any programs!

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Zak_M
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Re: TV to Go slots full....can't run any programs!

Good morning @hogan53 

 

Thank you for taking the time to post. 

 

I am sorry to hear that you have had some issues with your TVGO services.

 

As a little time has past since your post, are you able to let us know if you are still having an issues registering a new device?  We are able to assist you with this if you are. 

 

Kind regards,

Zak_M

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hogan53
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Re: TV to Go slots full....can't run any programs!

Hi Zak

No change, still the same issues, all slots taken up with the same device!

 

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Zak_M
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Re: TV to Go slots full....can't run any programs!

Thank you for confirming that, 

 

We can reset these for you no problem.  I just want to double check, when you are watching TVGO are you always watching on the same browser E.G google chrome? 

 

Kind regards,

Zak_M

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hogan53
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Re: TV to Go slots full....can't run any programs!

I'm going to watch on Firefox in the future!

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hogan53
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Re: TV to Go slots full....can't run any programs!

Yes, google chrome at the moment!

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Zak_M
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Re: TV to Go slots full....can't run any programs!

Thank you for confirming that. 

 

So that I can arrange getting these re-set, I am going to drop you a PM. 

 

Kind regards,

Zak_M

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Zak_M
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Re: TV to Go slots full....can't run any programs!

Thank you for providing me that information over PM. 

 

The TVGO slots are re-set. 

 

Kind regards,

Zak_M

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hogan53
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Re: TV to Go slots full....can't run any programs!

Thank you Zak

Your a topman....can't thank you enough!

Just checked on Chrome all removed.....have a good few days off!

Cheers

hoggie

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