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TV on the Go - Error Watching

Trying to watch a BT Sport Channel on my Laptop. Its selects the channel ok and it starts playing but after a second or two it comes up with "Sorry - this isn't available. Sorry - we can't play this at the moment". It plays ok on my TV and on my iPhone.

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Re: TV on the Go - Error Watching

Welcome to our Community Forum dakeyj and thanks for posting.

 

Sorry you're having problems with watching content on the BT Sport Channel, can I ask whether it's just one channel that gives you this error message or is it on other channels also? Can you also confirm whether you're watching TV Go via the browser on your laptop?

 

Thanks,

 

Lisa

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