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Montiban66
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TV go no Sky Sports wk 2!

So it’s now 2 weeks since I can watch ANY Sky sports on my Samsung Tablet. Keeps saying device limit reached even though the tablet is one of the devices??? Can watch all the other channels including sky movies??? Utterly ridiculous. Any help would be greatly appreciated. Virgin aren’t answering their phones waited 3 1/2 hours on hold then it rang off😡😡😡😡

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BenMcr
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Re: TV go no Sky Sports wk 2!

What  do you see here http://manage-virgintvgo.virginmedia.com/skydevices as that is the device management for Sky Sports.

It's separate to the device management for TV Go.

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Montiban66
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Re: TV go no Sky Sports wk 2!

Thanks mate! Works a treat !! Away from home for a few weeks and missing some sport . Thank you again .

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Graham_A
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Re: TV go no Sky Sports wk 2!

@BenMcr ,

I suspect they see the same as I have seen for the last year or so.

Screenshot_20201007-214427.png

The only way I have found to get around this is to install a vanilla web browser which usually allows a once off access to the Sky device management page.

It really is about time this issue was addressed and resolved.  Maybe you could push this internally to the relevant department.

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BenMcr
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Re: TV go no Sky Sports wk 2!

The link I posted works for me in both Chrome and Safari on my iPad and in Chrome on Android.

So I have no idea why it times out for some people.

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