cancel
Showing results for 
Search instead for 
Did you mean: 

TV go Log in problems

bobbutler
On our wavelength

The app on my phone doesn't recognise my email address? Fixes please.

1 REPLY 1

Carley_S
Forum Team
Forum Team

Hi @bobbutler

Welcome back to the community. 

Sorry to hear you're having issues access TVGO on your phone.

Is it just your phone that you're unable to log into TVGO on or can you log in on other devices fine?

Please ensure your phones software and the TVGO app is fully up to date. 

Here to help 🙂
Virgin Media Forums Agent
Carley