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webbit
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TV control app won't stream

2 v6 boxes on same network , one in bedroom on ethernet, oneplus 8 phone stream ok on virgin TV go but not on virgin TV control, can set up recording and see all programs just won't stream...only set up today do I need to wait a day or so for it to work ) activate 

Screenshot_20201211-204221.jpg

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Ernie_C
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Re: TV control app won't stream

Are you sure your phone is using WiFi and not using mobile data?

The TV Go app doesn’t access your V6s and can operate using mobile data but the TV Control app needs to use WiFi and be on the same network as the V6s to stream their recordings. TV Control can use its other functions using mobile data.

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webbit
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Re: TV control app won't stream

Hi. Yes 100% downstairs is on 2.4ghz band upstairs is on ethernet, phone on WiFi 2.4ghz band can't download on tv go app either , has this ever worked 

 

 

 

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Chris_W1
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Re: TV control app won't stream

Hi webbit, thanks for the message, can you uninstall and reinstall the app and let us know if the device is running the latest version of software? Chris

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