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nicci905
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TV control app not working since moving house

on ‎30-07-2021 22:59

Hello, 

Since moving house and getting the 360 box my TV control app hasn't worked I just get an error message

 'you have signed in successfully, but no valid TV account can be found' ive tried absolutely everything but having no luck. This has been going on almost a month now. 

Thanks in advance for any help.

 

 

 

 

 

 

 

 

 

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japitts
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Re: TV control app not working since moving house

on ‎30-07-2021 23:37

When you have TV360, all the control functions are carried out within the TV-Go app. If you no longer have a TiVo or V6, you can uninstall TV-Control.

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Hayley_S
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Re: TV control app not working since moving house

on ‎01-08-2021 10:38

Hello @nicci905.

 

Welcome to the community page, thank you for posting on here.

 

I am sorry that the TV control app is not working.

 

Have you tried the advice from @japitts about uninstalling the TV control? 

 

Please let us know.

Hayley
Forum Team



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