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TV control app not showing programmes

Joining in

For quite a few weeks the tv guide says ‘to be announced’, with very few channels actually showing the programmes.
I’ve deleted the app and reinstalled and it’s still the same.
Is this a known issue? Can it be fixed?


Very Insightful Person
Very Insightful Person

You'd posted in the TiVo section of the forum, so I presume that's the box you have - but have moved your post to the app section.

Does your TiVo have an Ethernet connection to your home-hub? The functionality of TV Control does differ slightly whether you do.

And does your TiVo's EPG have programmes showing, or is it also getting "TBA"?

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Forum Team
Forum Team

Hey Gmf-7147,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with your TV control app, are you having these issues on one particular device or does it happen on multiple devices.

Are you having any issues with your TV box at the same time?

Kind Regards,


Hi it’s just in the app. The tv guide is working fine. 
I only use the app on my iPhone. No other devices. 

Thank you for confirming this @Gmf-7147

Do you have your set top box set up via a wired connection to the internet or are you connected via your WiFi network? 

Here to help 🙂
Virgin Media Forums Agent