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TV TO GO LIMIT REACHED

please help

i have 2 devices for tv to go my sons mobile and my laptop, **bleep** says i have maxed my devices to 5-how? we only use the 2!

can someone help erase?

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Very Insightful Person
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Re: TV TO GO LIMIT REACHED

if your browser is clearing data it will be seen as a new device each time you use it

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Re: TV TO GO LIMIT REACHED

thank you for replying

i haven't cleared my cache, is there any way i can clear the 5? it says i have to wait 9 days, but like i said i only have 2 devices and rarely go on tv to go 😞

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Re: TV TO GO LIMIT REACHED

Hi zoetierney53,

 

Thanks for posting and sorry to hear you've had some issues with TVGO,

 

I've popped you over a private message so I can help. 

 

Alex_Rm

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