Virgin Media Community

[zoetierney53]

please help

i have 2 devices for tv to go my sons mobile and my laptop, **bleep** says i have maxed my devices to 5-how? we only use the 2!

can someone help erase?

[apcyberax]

if your browser is clearing data it will be seen as a new device each time you use it

[zoetierney53 · Accepted solution]

thank you for replying

i haven't cleared my cache, is there any way i can clear the 5? it says i have to wait 9 days, but like i said i only have 2 devices and rarely go on tv to go 😞

[Alex_RM]

Hi zoetierney53,

Thanks for posting and sorry to hear you've had some issues with TVGO,

I've popped you over a private message so I can help. 

Alex_Rm