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thebands
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TV ' NO GO' - Sign in issues - Do Virgin actually care?

Loads of different threads, all the same topic, no one can log into TVGo since the weekend. 

Response from Virgin .............."                                   "

 

Tom_F
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Re: TV go sign in issues - Do virgin actually care?

Hi thebands, thanks for getting in touch - sorry for the delay getting back to you.

 

I'm also sorry you've encountered this error. This issue seems to be quite a common one at the moment, I understand the mods are collating examples. I've also raised a few IT tickets on behalf of some impacted customers that are still ongoing.

 

To help us get this resolved for you asap I'd like to confirm a few details with you too, so please look out for my PM I hope to hear back from you soon.

 

Tom

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escargo
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Re: TV go sign in issues - Do virgin actually care?

Hey Tom,

Can you follow up my post too please!

Thanks!

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Tom_F
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Re: TV go sign in issues - Do virgin actually care?

Hi escargo, please look out for my PM so we can confirm a few details - and hopefully we'll have a resolution for this issue soon.

 

Tom

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