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202243
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TV Go

Trying to watch TV Go via laptop and through website and it stops every 2-3 minutes and says cannot play this it the moment any ideas?

 

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Beth_G
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Re: TV Go

Hi 202243,

 

Welcome to the Community Forums and thank you for posting. Many apologies for our delayed response and to hear of the issues you've been facing with TV GO.

 

Is your laptop connected to your home network via ethernet or WiFi? If you're connected via WiFi, are you able to check how the app behaves when connected via ethernet cable? 

 

Do you also have any other devices that you watch TV GO on that share similar issues?

 

Let us know, we'd love to help 🙂

 

Beth

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hogan53
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Re: TV Go

Hi

Refresh/Reload your tab....sometimes that works!

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