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DonVito
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TV Go

Does anyone know when TV Go fault will be fixed? It keeps saying that it is a known problem to register devices but it has been going on now for over 3 weeks. Cannot contact technical help at Amazon.

Please help.

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John_GS
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Re: TV Go

Hi DonVito

 

Thanks for posting. My apologies for the TV Go issues. I'll PM you now to get the devices reset which should sort this out.

 

Kind regards,

John_GS
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John_GS
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Re: TV Go

Thanks for joining me on PM, @DonVito

 

Just to update the thread, the TV Go Devices have been reset. Let me know if you need further assistance.

Kind regards,

John_GS
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dcwatt55
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Re: TV Go

I'm having the same problem, all my devices are showing "my computer" - google chrome....it doesnt let me use-delete or update any of them, can you reset my devices as well please
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DonVito
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Re: TV Go

It may be quicker if you call Virgin technical and ask them to do it
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John_GS
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Re: TV Go

Hi dcwatt55

 

Thanks for posting and welcome to the community. 

 

Apologies for the TV GO issue. 

 

I'll PM you now to assist, just for future reference, please don't send a PM unless asked, this is against forum rules

 

Kind regards,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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John_GS
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Message 7 of 7
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Re: TV Go

Thanks for joining me on PM @dcwatt55

 

Just to update the thread, the TV Go devices were reset

 

Kind regards,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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