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Laurenmaia
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TV Go not recognising device

Stuck in a loop.  

unable to access TV Go on laptop.  Says device not registered - click register - still unable to watch. 

now same device registered multiple times and device limit full.

still can’t view.  Tried clearing cache/cookies, safari, app and ie.  no success.

please help and advise how to clear the device history which is just showing my one laptop.

Steven_L
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Re: TV Go not recognising device

Hey @Laurenmaia and welcome to the community

 

Sorry to hear of the issues that you're having with your TV go device registration list. Have you been able to get this resolved since your last post?

 

If you haven't been able to do this yet and still need assistance, please respond to my private message and we can get this looked into further for you. I will drop the message over in a moment.

 

Regards

Steven_L

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