Presumably no update then?
Everyone says they'll come back to me yet since May there's been no progress regarding my issue. Am I the only one unable to access this service?
I am so sorry that we haven't gotten back to you with an update. I have just checked the ticket for you now and the team are struggling to find the issue and so require some more information.
I'm going to pop you over a PM now so I can take some more details.
Thanks for the additional details. I have now updated the ticket for you.
We will keep you posted with any updates as much as possible.
Thanks again for all your patience.
Here we are again! Yet another 2 weeks have passed and still nothing!
Thanks for posting on our community forum!
I have raised this as a matter of urgency to have the ticket worked, my apologies for the inconvenience. We'll be sure to keep you updated where we can.
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