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ksk197
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TV Go - delete devices

I think it is very wrong for Virgin Media not to let people delete devices from TV Go, either because they are no longer used or no longer require the app.  It is very restrictive and people should be able to choose for themselves, not the app.  I have three devices that are no longer in use and no longer have.  Let people choose, please Virgin Media.

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Paul_DN
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Re: TV Go - delete devices

Hi jojo40,

 

Thank you for reaching out to us in our community and welcome, In regards to your registered devices you can change these once a month you will change this in manage my devices, you can find out more around registering devices here .

 

Regards

 

Paul.

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arrgee1991
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Re: TV Go - delete devices

You may find that you have no devices registered today.  Mine have all gone.  Which is good!

5C78B468-5E8E-4638-830C-400964576A2F.jpeg

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Paul_DN
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Re: TV Go - delete devices

Hi arrgee1991,

 

Thanks for coming back to us, you can now register your preferred devices.

 

Regards

 

Paul.

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