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McGurk
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Message 31 of 35
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Re: TV Go and Sky Sports Problems

I tried to send 2 photos but I had to reduce something to be able to post it I dont know how to to that.

I upgraded to the new update still the same revolving circle in side the blue square .

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Message 32 of 35
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Re: TV Go and Sky Sports Problems

No worries, Is there an error number or anything when it fails?

 

Sorry for all the questions just want to cross off any potential issues.

 

Thanks Joe_F

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McGurk
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Message 33 of 35
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Re: TV Go and Sky Sports Problems

Hi Joe this is the procedure I go through 

I exit to watch
Log into Sky using my virgin details
Virgin media page email and password   
You need the Desktop Player to watch video content
Continue
* I have already installed the Desktop Player *

After a minute or 5 this appears 
Please Try restarting the app
Error code VG 4227858841

Cheers MGurk

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Message 34 of 35
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Re: TV Go and Sky Sports Problems

I am going to send you a private message, If you can reply that would be most helpful.

 

Thanks Joe_F

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McGurk
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Message 35 of 35
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Re: TV Go and Sky Sports Problems

Hi Joe ,

its been  3 weeks did you send a private message ,?  I didnt get it ,get back to me when you can .

 

Cheers

McGurk

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