TV Go Unavailable Channels

[RedHeaven]

Why are some of the channels greyed out on my iPad when they are included in my subscription?

[japitts]

TV Go provides shortcuts to Sky Sports channels, you'll need to install the Sky Sports app and login using your VM-UK credentials to stream them.

Select "exit to watch" on the dialogue you've screenshotted, to do so.

[Kain_W]

Hi there RedHeaven,

Thanks for your post and welcome back to the community.

Can I ask are you only experiencing issues with Sky Sports channels or any others?

Let us know as otherwise the information that @japitts has kindly put would be the reason.

Regards,

[RedHeaven]

Hi Kain,

Every BBC channel is also greyed out and refers you to iPlayer

[japitts]

Same as above - the channel is listed with a shortcut to the iPlayer app.

Select "exit to watch" and your device will load the iPlayer app to view the channel.