In some cases, a broadcaster may permit certain shows or episodes from viewing on Virgin TV go in order to make it TV-only viewing. Just to clarify are you able to watch this on your TV without an error message?
I would like to apologise for any frustration this has caused, I understand it is not ideal that you can only watch the series on TV but not your iPad. Unfortunately the broadcaster may restrict certain shows or episodes from viewing on TV Go and there is little we can do about this. I'm sorry.
Re: TV Go - Only available on your TV box - error!
This is exactly the problem that I have had - they told me to post on here to find out the answer! If I get anything better I will let you know, it is so infuriating and a really poor product - but I’m glad it isn’t just me!