TV Go Log In Issues

[Hodge93]

Whenever I try to sign in to the Virgin TV GO app it never works.

I get a message saying service not available / oops - try again in a few minutes

I have tried many times, uninstalled and reinstalled the app etc. It just does not work.

[Gareth_L]

Hello Hodge93.

Thanks for your first post and welcome to our Community.
Sorry to hear you are having an issue with our TV GO App.

Have you ever been able to sign in to this before?

Are you able to sign into your online account okay?

Can we also ask what device you are using?

Are you using a 3rd party router or just over our Hubs WIFI?

Gareth_L