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TV Go Device won't remain registered

Hi Team 

My TV go app keeps saying I have reached my Maximum devices and tells me my Device isn't registered when I am always using the same 2 devices. 

Can you resolve this as it's becoming really annoying and I then can't use the app for weeks.

Thanks

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Re: TV Go Device won't remain registered

Hi JordanR11, 

 

Thank you for your post. 

 

I apologise for the delay in response here. Can I confirm which browser you're using on the device in question please? 

 

Cheers. 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
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