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JayAy
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TV Go Device reset

Can you please reset the TV Go devices on my account?

I've been using the TV Go app until today (1st October 2020) and can no longer do so as I am greeted by the message "This app is no longer available... use virginmedia.com/tvgo". When the web version from Google Chrome I am met with 5 "devices" registered please replace one. I try this and am again met with the same message and still not able to watch anything. I try to replace a second browser device - same message and I select yet another "browser device" followed by the same message. I am now met with "Maximum number of devices reached... you can register a new device on 01-11/2020".

What is going on here?

 

 

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JayAy
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Re: TV Go Device reset

Called 150 and got the devices cleared. All sorted now.
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