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ianw22
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TV Go Device Registration

Hi

It shows I've reached the maximum devices (five) I can have but that's not correct.

I have an iPhone, iPad and Desktop using Google Chrome, so only three.

However, my (five) registered devices are showing as iPhone 8 twice, iPad once and Google Chrome twice.

So the iPhone and Google chrome have doubled up and although the iPhone and iPad are working, the Desktop is not.

It says I can add new devices from 1 October but it won't let me delete one of the unused devices. Could someone from Virgin please get back to me on this.

Thanks in advance.

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ianw22
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Re: TV Go Device Registration - UPDATE

I have now been able to register my new device so the problem has been solved.

No further action is needed.

 

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