Menu
Reply
Highlighted
  • 4
  • 0
  • 1
Tuning in
503 Views
Message 1 of 3
Flag for a moderator

TV Go Device Registration

Im trying to watch TV on my PC which is already registered as a device however its saying the device is not registered and I can't change it.

I can see it under Device Management but still can't watch. How do I fix this?

Seems to be no end of problems with device registration for TV Go 😞

0 Kudos
Reply
Highlighted
  • 2.04K
  • 112
  • 235
Forum Team
Forum Team
442 Views
Message 2 of 3
Flag for a moderator

Re: TV Go Device Registration

Hi CalumH93, 

 

Have you recently updated your PC or are you using a different browser? If so, TVGo will think it is a new device and you will need to register it as a new device. 

You have 2 changes per calendar month so there should be no issues with removing it and re-adding it. virgintvgo.virginmedia.com

 

Let us know how you get on. 

 

Cheers

Katie - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
Highlighted
  • 1.86K
  • 277
  • 318
Super solver
112 Views
Message 3 of 3
Flag for a moderator

Re: TV Go Device Registration

Seems to be no end of problems with device registration for TV Go

 

And no end to the problems after 3 years.

0 Kudos
Reply