I have tried using TV Go for the first time since the change from TV Anywhere however am having issues. I first tried firefox as I normally use however it said unsupported and to use Edge or IE.
I tried both and could not play anything, I just got a black screen. I finally got it working on my PC using the Windows 10 app. I have then tried to set up on phone again however it says I have reached the device limit (It is picking up the Win 10 app, Edge, and IE separately even though it is the same device).
Can anyone advise how to remove the browser registration as it did not work so I can register my mobile? It says I need to wait until January when trying to watch on my mobile.
Tried 150 again today and no help at all, also tried live chat and the exact same.
Has anyone managed to find a way around this?
When this has happened to me on an all too frequent basis I tend to give up and wait until the start of the next month. I would have thought that while TV GO was bedding down and there is no way of knowing what devices actually work this restriction would have been removed. 150 is your best hope, but select the faults option rather than customer service. Trouble is it is likely to take about an hour to do if my experiences are anything to go by (hence why I don't bother). I cancelled Sky Sports because of this re-registration issue and moved to Now TV who can provide extra device changes within 5 minutes if you contact them via online chat. When BT Sport is on Now TV, I will just downgrade to the lowest TV package and use iPlayer, All 4 etc.