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sda
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TV Go Device Registration Limit

I am using TV Go on Firefox on 2 laptops and it has just started registering one of them as a new user each time Firefox is logged out of. Could you please do a device reset as trying to solve the issue and make sure cookies aren't deleted I have run out of device changes and still haven't sorted the problem

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Akua_A
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Re: TV Go Device Registration Limit

Hi @sda,

 

Welcome back to our community forums.

 

Sorry to hear about your TV Go device limit. You can find out more about this here https://www.virginmedia.com/help/virgin-tv-go-registering-devices.

 

I have been able to access your account using your forum details and I have rest your TV Go devices for you.

 

Please let us know if the issue persists.

 

Thanks,

 

 

 

Akua_A
Forum Team



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