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Ayisha_B
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Message 131 of 137
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Re: TV Go Device Registration Limit - Google Chrome browser

I have responded to your PM just now @@siobhanminney

 

Thanks 🙂

Ayisha_B
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tc472
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Message 132 of 137
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Re: TV Go Device Registration Limit - Google Chrome browser

Hi,

Can I have a device reset again.

I've had to clear the cache several times of late as this has been the only way I've been able to view TV to Go.

Thanks

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Ayisha_B
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Message 133 of 137
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Re: TV Go Device Registration Limit - Google Chrome browser

Hi @tc472,

 

Welcome back to our Forums and thank you for your post. 

 

I will be happy to help. 

 

Please check your PM's so we can clear security 🙂

Ayisha_B
Forum Team



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Ayisha_B
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Message 134 of 137
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Re: TV Go Device Registration Limit - Google Chrome browser

Hi @tc472,

 

Thanks for providing the details as requested via PM. 

 

Your devices have now been reset 🙂

 

Feel free to give us a shout should you need us again!

 

Ayisha_B
Forum Team



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Charlievin
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Message 135 of 137
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Re: TV Go Device Registration Limit - Google Chrome browser

Mine doesn’t show any devices but on sky go says I have too many????

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Charlievin
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Message 136 of 137
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Re: TV Go Device Registration Limit - Google Chrome browser

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Paulina_Z
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Message 137 of 137
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Re: TV Go Device Registration Limit - Google Chrome browser

Hi @Charlievin,

 

Welcome back to our Community Forum. I'm sorry to hear that you're having some issues with your TVGo App devices. 

 

We can take a look into your account to reset your registered devices. 

 

I will send you a Private Message to confirm a few details in order to do this. Please keep an eye out for a purple envelope at the top of your page.

 

I will be in touch soon! 🙂

 

Thanks!

Paulina_Z
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