Thank you for getting back to us about this. In order to look into this issue further and reset your devices, I will need to send you a Private Message.
Please keep an eye out for a purple envelope at the top of your forum page.
Re: TV Go Device Registration Limit - Google Chrome browser
on 08-05-202117:40
I use Chrome, Microsoft Edge Mozilla Firefox and Internet explorer on the same computer. Thy are listed as different devices and I cannot get Virgin TV Go to work on my computer any longer.
Re: TV Go Device Registration Limit - Google Chrome browser
on 09-05-202111:38
Hi Corey
Thanks, you have done as you said and device management shows only 2 devices registered, Google Chrome and my Samsung phone. I can watch on my phone but not on chrome. I just get a sign saying Not available - Sorry we can't play this at the moment. This is the message I received previously.
Re: TV Go Device Registration Limit - Google Chrome browser
on 09-05-202117:04
Hi
I have done that I am now up to 5 registered devices and all of them give the same error message as before and refuse to play. Is there something else I can try?