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redhatphoto
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TV Go Device Limit

Hi,

I haven't changed any devices using TV Go for some time, but looking at the device list all the slots are used by "My Computer - Google Chrome" and expire in 24 days.  None of the previous devices used work and I can't add any new ones.

Is there any way of getting the list reset?

Thanks

Tim

 

 

 

 

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Emma_C
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Re: TV Go Device Limit

Hi Redhatphoto, 

Thanks for your post and welcome to our community. 

Very sorry for the issues you've been having with TVGO and for the delay in replying, we have been busier than usual. 

Are you still having this issue now?

If so can you take a look here and see if it helps. 

Emma_C - Forum Team
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redhatphoto
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Re: TV Go Device Limit

The device list is still full, so I’m not able to try any of the proposed fixes in the other thread you suggested. Is it possible to get the device list reset?

The other thread seems to point to a problem with Google Chrome. Is it possible to confirm whether Apple Safari works or not?

thanks,

Tim

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Emma_C
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Re: TV Go Device Limit

I can have a look and reset the devices from here and then you can try on another browser. 

I'll pop you a personal message now 🙂 

Emma_C - Forum Team
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